ABOUT US

As one of Turkey’s leading insurance and reinsurance brokerage companies, IBS Insurance and Reinsurance Brokerage INC. (UIB Turkey) began operating in 1997 after acquiring its licence. In 2002, IBS established a partnership with UIB (United Insurance Brokers), a leading and an expert Lloyd’s broker in London, at the heart of the world’s insurance and reinsurance markets. With its headquarters located in Istanbul, IBS operates in all insurance branches with its skilled staff and offices in Ankara and Mersin. In addition to its exceptionally wide UIB global service network, our company can provide risk analysis and consultancy services in fields of insurance and reinsurance in more than 120 countries with its UNIBA and EURIBRON network memberships.

CEO’S MESSAGE

As IBS Insurance and Reinsurance Brokerage Inc. (UIB Turkey), Turkey’s domestic and global capital insurance and reinsurance broker, we have been working with the same excitement and enthusiasm since the first day of our establishment.

We are proud of being a company that has made a name for itself not only in our country, but also around the world with the projects we take part in. Not only do we operate in all insurance branches with our experienced staff and offices in Istanbul, Ankara and Mersin, but we also provide risk analysis and consultancy services in fields of insurance and reinsurance in more than 120 countries through the UIB global service network and the networks we are members of.

As a company that has succeeded in gaining an important place in the Turkish market and has been present for almost a quarter of a century, we offer various services to corporate companies, especially in infrastructure projects where our reinsurance experience can be advantageous, in areas such as defense, aviation, energy and insurance. As IBS, we took part as a co-broker in the course of insuring the 1915 Çanakkale Bridge project, the longest suspension bridge in the world, and the Istanbul Airport, the world’s largest airport with a capacity of 150 million passengers. Thus, through managing the issuance process of one of the most costly policies in Turkey in terms of insurance amount and one of the most comprehensive policies in terms of coverage, we had the opportunity to demonstrate our long-standing experience in insuring airport risks in such a project. In the upcoming period, we will continue to take place wherever Turkish investors are and secure our place as a local player.

While fulfilling all these and making future plans, our principal strength is IBS’s valuable employees and colleagues. Their dedication, the desire to question the work at hand and aspiration to do the best, and their teamwork constitute the foundations of our strenght. In addition to all these, we will strengthen our power by being more courageous in our ways of being ‘agile’ and taking the first step.

While we carry IBS Insurance and Reinsurance Brokerage to the future, we are happy to provide you with the best service for all insurance options you need with our expert and strong team.

CEO
Murat Çiftçi

OUR VISION

Is to be the most preferred regional leader, insurance and reinsurance broker by all IBS’s stakeholders wherever there are Turkish investors.

BOARD OF MANAGEMENT

Süha GÜÇSAV

Süha GÜÇSAV

Chairman of the Board

Süha Güçsav graduated from Istanbul University, Department of Economics in 1992, and then received his master’s degree from Gazi University, Institute of Social Sciences, Department of Business Administration. Starting his career in 1992 at Alexander & Alexander Insurance Brokerage Inc., Güçsav founded Akbro Insurance Brokerage Inc. in 1994. Later in 1997, he founded IBS Insurance and Reinsurance Brokerage Inc., one of Turkey’s leading insurance and reinsurance brokers. In 2002, with the aim of making IBS the most preferred regional leader, insurance and reinsurance broker by all IBS’s stakeholders wherever there are Turkish investors, Güçsav managed a partnership process with United Insurance Brokers (UIB), a Lloyd’s Broker in London, the heart of the world insurance and reinsurance markets, and made IBS a company that has a voice in the global arena. Presently, Güçsav is the Chairman of the Board at IBS.

Apart from his duties at IBS, Güçsav served as the Head of the Finance Group and the Executive President at Akfen Holding, which he joined in 1994. He was a member of the Executive Board at Akfen between the years of 2010 and 2012, and at TAV Airports Holding between the years of 2000 and 2012. He served as the Chief Executive Officer (CEO) of Akfen Holding between 2010 and 2019. He later served as the Advisor to the Chairman of the Board of Directors between 2020 and 2022.

Moreover, Güçsav served as the Chairman of Akfen REIT Board of Directors, Chairman of the Executive Board at Akfen Environment and Water Investment Construction Operations Inc. and is a member of Akfen Renewable Energy Inc.’s Board of Directors. Between the years of 2014 and 2021, he served as the Turkey Honorary Business Representative of the International Trade and Investment Agency (IE Singapore), which operates under the Ministry of Industry and Trade of Singapore. Güçsav also served as the Chairman of DEIK Turkey – Singapore Business Council between 2014 and 2021.

Murat ÇİFTÇİ

Murat ÇİFTÇİ

CEO

Receiving his bachelor’s degree from the University of Missouri-Rolla, Departments of Engineering Management and Industrial Engineering as the highest ranked student of his department in 1998, Çiftçi joined the American Institute for CPCU Program in 2002, and then received his master’s degree in Engineering Management at Marmara University.

Starting his career at IBS as the Reinsurance Department Manager in 1999, Çiftçi held various managerial positions until 2014, gained partnership status in 2011 and was appointed as the IBS General Manager in 2014. Çiftçi, who added a new dynamism and an innovative perspective to the management of the company after taking the seat as the General Manager, has moved IBS to a position which it has become a global player that competes in the same league with the giants of the sector. By providing services to Turkey’s leading companies in the insurance and reinsurance aspects of build-operate-transfer projects that require project financing, Çiftçi achieved significant success in meeting the insurance and reinsurance needs of overseas projects of many Turkish investors from various industries.

Çiftçi, who is still working on his doctoral thesis in the field of Engineering Management at Marmara University, is also a member of the Executive Board of the Singapore, Azerbaijan and United Arab Emirates Business Councils of the Foreign Economic Relations Board (DEIK).

Gizem ERCAN

Gizem ERCAN

Assistant General Manager for Financial and Administrative Affairs

Ercan received her bachelor’s degree from Middle East Technical University (METU), Department of Economics, with a degree and then completed the Advanced Strategic Management Program at Harvard Business School. Starting her career at Deloitte Turkey Audit Department in 2004, Ercan also took part in consultancy processes such as Türk Telekom Privatization Project. Ercan, awarded with the title of SMMM in 2009, continued her career at Turkcell Communication Services Inc. with various managerial duties in the Financial Control and Planning Department. In 2015, Ercan joined Equinix’s Turkey Operation, one of the world’s largest data centers operating in 5 continents, and delivered strategic financial consultancy under various global groups during her time there. Ercan joined the IBS family in 2019 as the Assistant General Manager for Financial and Administrative Affairs.

Doğan ZORLU

Doğan ZORLU

Assistant General Manager for Placement and Operations

Zorlu graduated from Saint-Benoit High School in 1995, and from Marmara University, Department of Business Administration in 1999. In 2001, he received his MBA from the University of Hertfordshire Business School in England. Zorlu, with 20 years of experience in the insurance sector, first started his career at one of the the leading insurance companies, Ak Insurance Inc., and worked in various managerial positions at Marsh Insurance and Reinsurance Brokerage’s Corporate Division for 12 years. He then worked as a Country Sales Leader at Genworth Financial LPI (later Axa Partners), a US-based reinsurance company that is in the list of Fortune 500 companies. Afterwards, he held the position of Assistant General Manager for approximately 4 years at Unico Sigorta A.Ş. (formerly Commercial Union & Aviva), which was an investment of the British fund company EMF, Netherlands (FMO) and German (DEG) Development Banks at the time, as he directed the Distrubition Channels, Non-Auto UW, Operations and Reinsurance units.

As of October 2019, he has been working at IBS Insurance and Reinsurance Brokerage Inc. as the Assistant General Manager responsible for Placement, Reinsurance, Claims and Operations. He also received a one-year insurance training at Turkish Insurance Institute (TII), and is a member of the Insurance Practitioners Association and GESID-General Insurers Association.

Ülkem Devrim AKSAR

Ülkem Devrim AKSAR

Assistant General Manager – Special Projects

Graduating from the Civil Engineering Department of Middle East Technical University (METU) in 1999, Ülkem Devrim AKSAR completed his master’s degree in the Geotechnical Division of the Civil Engineering Department at the same university in 2001. After working as a civil engineer for five years at some of Turkey’s leading companies, he transitioned to the insurance industry and joined Anadolu Sigorta as an engineering insurance specialist in 2003. Over the course of 21 years at Anadolu Sigorta, he took on various roles, ultimately serving as Coordinator of Non-Motor Lines & Corporate Solutions.
Aksar has significant international experience, having been actively involved with multinational platforms such as the International Association of Engineering Insurers (IMIA). He obtained the CERT CII certification in 2022 and continues to share his expertise by delivering lectures on engineering insurance at insurance institutes and reputable universities.
With 16 years of management experience, Aksar joined the IBS family in 2024 as Assistant General Manager of Corporate Insurance & Reinsurance.

Alev Patlak

Alev Patlak

Human Resources Executive Officer

In 1996, Alev Patlak graduated from the Middle East Technical University with a degree in Political Science and Public Administration. In the same year, she embarked on her professional career by joining the Management Trainee program at Yapı ve Kredi Bankası. Over the course of a career spanning more than 25 years, Alev Patlak has held roles in Organizational and Talent Development units of multinational companies in the finance and banking, retail, telecommunications, and FMCG sectors. She has been responsible for the Turkey, Middle East, and North Africa regions. In the last two decades of her career, Alev Patlak has been involved in change management and corporate academy establishment projects in senior and executive management positions at T.Halk Bankası, Starbucks Coffee Turkey, Ericsson, and Hayat Holding companies. In 2018, she joined FlowQ as a senior consultant. Having served as a board member of TEGEP in 2016, Alev Patlak has also been engaged in coaching and mentoring since starting the CTI Co-Active school in 2014. Patlak joined the IBS family in 2023 as the Human Resources Executive Officer.